Consumer Packaged Goods

Today's Consumer Packaged Goods (CPG) distribution companies face real challenges in a rapidly changing industry. Intense price pressure at the retail level is eroding margins. Add global competition and shorter product life cycles, and you’ll see the challenge across the entire CPG industry.

To stay competitive, CPG distribution companies are adapting to the new realities of the retail market by reducing costs and improving their ability to predict and respond to changes in end-customer demand. The right technology can give your company the agility you need to stay competitive.

A Selection of Vocollect Consumer Packaged Goods Customers

Industry - Consumer Packaged Goods

Business Challenges

Maximize Order Accuracy 

The product mix is complex and therefore the ability to generate an error is high and the risk needs to be minimized. Vocollect customers often achieve order accuracy in excess of 99.99%.

Reduce Operations Costs and Labor Costs 

We make your workers more productive than they can be through alternative picking methods – and Vocollect Voice requires a significantly lower investment to implement than lights, carousels or A-Frame solutions. Our management software provides key visibility into individual worker productivity and inventory.

Serve a Diverse Customer Base with Varying Requirements and Specifications

With Vocollect, you can standardize your operations on one picking methodology to fulfill all orders – regardless of order composition – thus simplifying your operations management and reducing overall cost.

Achieve Correct Data Capture

Vocollect will help your workers capture bar-coded data and visual data effectively. The ability to link the product to barcode and product description recall provides an opportunity to build in accuracy. Count back functionality allows the picker to correctly count multiple items of stock with similar characteristics. Assets can be tracked to ensure they are correctly returned and the expected return item is attached or inside.

Improved Supply Chain Agility
Task management optimization allows the supply chain to react quickly to business/field situations. This allows problems to be minimized quicker within the chain.

Protect Your Investment

Vocollect customers typically report achieving a full payback from their voice investment in nine to 12 months.  Some achieve ROI as quickly as six months.

Customer Quotes

"We expected anywhere from 10%-15% productivity gains in the first year of use and we over achieved in those areas. We were able to see much greater productivity gains in general that we initially expected. It has also given us the opportunity to do more with less and to actually reduce our cost to the organization while maintaining and improving our service levels by staying current with orders, particularly through the peak season. We found that the benefits we received in the first year were tremendous."

“I can’t overstate the importance of a quick and accurate shipping system in variety retailing. With Vocollect Voice, our stores can maintain an ‘in-stock’ position for customers while reducing the costs and headaches associated with picking errors. Furthermore, voice technology has streamlined operations at our warehouses, increased the production of our staff, and reduced printing costs and waste.”

"The Talkman system delivers on its promises and the successful operation we have is a great demonstration of just how effective it can be."